Pre-arrival guides for your whole portfolio, live before lunch.
See a real, branded guide for one of your own listings in about a minute — then bring your whole portfolio in from a spreadsheet. Every property gets a private guide with a link and QR code you drop into the Airbnb, Vrbo, Booking.com, or SMS message you already send guests.
- No PMS integration required
- Airbnb · Vrbo · Booking · SMS · email · QR
- Custom branding
- Founder-assisted setup
Share guides wherever you already message guests
+ SMS, email & QR- 5 min
- Upload your portfolio
- 10 min
- Drafts for 30 listings
- 1 hour
- Reviewed & live
We do the writing. You keep the brand.
A guidebook tool asks you to write 30 guidebooks. We don’t. Upload your listings once and the content is drafted for you, edited where you want it, ready to share the moment a booking comes in.
- 01
Upload your portfolio
Drop in a spreadsheet — property name, address, city. Grab our template, fill it once, and every listing is in. No integration, no waiting on IT.
≈ 5 minutes - 02
Drafts arrive, ranked & deduped
For each property: restaurants, trails, sights & things to do. Curated locally — not a template. Review your busiest markets; the rest can ship as-is.
≈ 10 minutes for 30 listings - 03
Share it your way
Every property gets a private link and a QR code. Paste it into your Airbnb, Vrbo, or Booking.com message, your check-in email, or print the QR in the welcome book.
Ready to share instantly
See exactly what your guests get.
A fast, private, branded guide — hand-picked local spots and the house essentials, plus an AI Concierge that answers guest questions instantly. Opened from the link or QR you sent — no app, no login, works on any phone.
- Local recommendations with insider tips
- Wi-Fi, parking, check-in & house rules
- AI Concierge trained on each guide
Not a PDF. Not another inbox.
PDF guidebooks make you write every page; reactive messaging tools only help once a guest is already confused. Serenia drafts a branded guide for each property and gets it in front of guests before they land.
| Serenia | PDF guidebooks | Reactive guest-messaging tools | |
|---|---|---|---|
| Who writes the content | Drafted for you from each listing | You write every page by hand | You type each answer as it comes |
| When the guest gets it | Before arrival, every booking | Only when you remember to send it | Only after they ask |
| Local recommendations | Curated per property, deduped | Whatever you had time to list | None — it answers, it doesn’t guide |
| Branding | Your logo & colors on every guide | A file guests must keep open | Lives in a chat thread |
| Sharing | Link + QR, any channel | PDF attachment only | In-app / one inbox only |
| Across a portfolio | Bulk CSV, one workspace | One document per property | Per-conversation, doesn’t scale |
Per listing — less as you grow.
You only pay for guides that are live to guests — properties and drafts are always free, so you can build out the whole portfolio before spending a dollar. Running 25+ listings? Talk to us about volume pricing.
- Bulk CSV import for your whole portfolio
- Your brand & guest-support contact on every guide
- Bulk operations across the portfolio
- Per-guide analytics & owner reports
- Shareable link & QR code for every guide
What we get asked.
- Do you replace my guest-messaging tool?
- No. We’re upstream of it. Tools like Besty, Prohost, and Hostbuddy reactively answer inbound questions; we proactively send the answer before the guest thinks to ask. Most of our customers run both.
- How long does setup actually take for 30 listings?
- Under an hour, end-to-end. About 5 minutes to upload your spreadsheet, 10 minutes for drafts to populate, then 30–45 minutes reviewing the ones in your busiest markets. You’re in control the whole way — and a founder is on hand to set the first batch up with you.
- I don’t have a clean spreadsheet — can I use my PMS export?
- Yes. Export your listings from Guesty, Hostaway, Lodgify, OwnerRez, or any PMS to CSV and upload that — we only need property name, address, and city, and we’ll map the columns for you. No PMS integration or API connection is required; the export is a one-time file, not a live sync.
- How do guests get the guide?
- Whichever channel you already use. Each guide is a private link plus a QR code — drop it into your Airbnb, Vrbo, or Booking.com message, your check-in email or SMS, or print the QR in the unit. Nothing for the guest to download, and no login or app.
- Can guests see my brand instead of yours?
- Yes. Custom logo and colors on every paid plan; custom domain available. The standard configuration has zero Serenia branding visible to guests.
- Who owns the data, and what do you do with it?
- You do. Your listing data and your guides are yours — export or delete them at any time. We don’t sell data or require guests to create an account, and guests open a guide without handing over personal details. The spreadsheet you upload is only used to build your guides.
Upload your listings.
See your first guides live in under an hour.
No commitment, no integration. Start free with your first guide, or book a 15-minute demo and we’ll walk your portfolio through it.